When I was about to get the car to restart I was overwhelmed with codes noting loss of communication with almost all body controls. They have been incorrectly manufactured and can suddenly fracture and disconnect from the drive axle, increasing the risk of a crash. Service 4 wheel drive is on my 2016 Jeep Cherokee. It seems that oil in the electronics could start a fire. 9-Speed 948TE Automatic 2 Speed PTU $1,095. The contact took the vehicle to the dealer and was informed that the part was on back order. I no longer have 4wd functionality on my car. Yet, the re-tweaked software never solved the issue. A loss of power happens and then the car goes back to normal after a completely shaking the cab vibrating and shuttering. The contact stated that the failure was related to NHTSA campaign number: 20v343000 (power train). Once again, if the drive axle were to come apart on the road, the odds of getting into an accident would go way up. Either situation could result in a crash or injuries. Thank you. The repairs involved the installation of water shields for the module. Otherwise, the stock final drive ratio is 3.251:1 (V6), and 3.734:1 (inline-4). Is The 5th-Generation Jeep Cherokee Reliable Overall? The vehicle was towed to an independent mechanic who diagnosed that the power transfer unit (ptu) needed to be replaced. It also has a remote start and it's a 4x4. 2022, CarProblemZoo.com All rights reserved. The vehicle had yet to be repaired. Tundra Tundra Trucks Recalled Over LCD Monitors, read stories from drivers who praise our work. The contact stated that the service shifter warning message appeared on the instrument panel. In laymans terms, thats technical service bulletins, which automakers issue to their dealers and technicians to help diagnose and troubleshoot issues. No warning light was illuminated. The condition persists and their further testing indicates that the internal power transfer unit (ptu) has failed and the vehicle is stuck in 4wd. Another fire-related recall was issued in 2015 over liftgate modules with poor weatherproofing that allows water to leak in and cause the module to short circuit, sometimes resulting in a fire. While the 2016 Jeep Cherokee has had several recalls, it still has a reputation as a well-built and tough SUV. PTU was replaced. I'm here to help you with your car. Transmission shifting into neutral. This is not covered under recall because my VIN number is not included. My service 4wd light came on which alerted me of the problem. Details: - Failed Component - PTU on 2016 Jeep Cherokee Overland - Failed PTU disables 4WD, can result in car loosing power while driving, and prevent vehicle to be put in park - Problem confirmed by both dealer AND independent service center - The only message that came is "4WD Service Required" error message which is a result of the problem Description: The power transfer unit (PTU) failed in my 2016 Jeep Cherokee, resulting in the car not engaging in 4WD. This is not covered under recall because my VIN number is not included. Sometimes the air conditioning leaks. (25) View all. I love them all. Average repair cost is $3,630 at 45,400 miles. No warning light was illuminated. The KL came in four trims Sport, Latitude, Trailhawk, and Limited. I don't have any way to get to work. Power transfer unit (PTU) grinding at low gear. This seems to be a frequent issue going on with other Jeeps. 2014-2017 Jeep Cherokee Recalled Over Serious Transmission Issues. The latter of which was the ones fitted onto the KL-series Cherokees. Service shifter warning comes on and locks so you can't see your display possible transmission emergency if car shifts while at high speeds. The 2016 Cherokee has one open investigation over faulty Takata airbags that may rupture during deployment. Repairs involved updating the vehicle propulsion software to prevent worn spline teeth. Dealer has no repair parts available, manufacturer claims no responsibility, although I have read in forums on line about many similar type failures. My trailhawk service 4 wheel drive light is on and the dealership says that it is going to cost me $3500 dollars. Most of those were fortunate enough to have a warranty, we dont. My Jeep Cherokee is a 2016. The manufacturer was contacted but no additional assistance was provided. Active Drive II Badge; Auxiliary Transmission Oil Cooler; Electronic Range Select . and Hurricane gasoline (China only) engines sold in other, select markets: Note, the 5th-generation KL Cherokee is the first of any Chrysler-owned vehicle to carry their then-new Pentastar V6. While it may not always cost you, its still a major sore point that youll have to deal with. I had the problem diagnosed today by the medina auto mall dealership. The ptu failed in my 2016 Jeep Cherokee. (24) View all. Chrysler notified owners under the recall campaign number R67 and began conducting repairs at their own expense on February 1, 2016. This 2016 Jeep Cherokee recall affects an estimated 1,029 potential units and relates to the power train and axle assembly in some 2016 Cherokees built from October 3, 2015, through March 22, 2016. Jeep Cherokee all around middle of the road. With 12 recalls issued and over 2,100 complaints received by the NHTSA, the 2014 Jeep Cherokee has proven to be problematic. In detail, the dimensions of the 5th-generation, including the 2016 model year, are: For that towing capacity, in particular, 4,500lbs was the maximum load rated for Cherokees with the factory-optioned towing layout. Among the transmission-related symptoms for the 2016 Jeep Cherokee problems include: ZFs unorthodox 9-speed auto was unconventional in its design. These connect the gearboxs sensor cluster harnesses, sending signals to the transmission. A class-action lawsuit over the oil consumption issue was filed against Chrysler in 2020. Ask me anything! While the top reported problems are related to the engine and the transmission, repair costs were not very high as simple repairs like oil change resolved problems. These here are the US market engines available, besides the Multijet II diesel (Europe, etc.) The power transfer unit (PTU), an important element of the optional all-wheel-drive system in affected vehicles may not be able to maintain a connection between the transmission and the front wheels. We don't sell/share your email. We research hundreds of models each It seems that oil in the electronics could start a fire. 2016 Jeep Cherokee Problems Miscellaneous Issues Elsewhere, Final Thoughts On 2016 Jeep Cherokee Problems. It quickly breaks down. We use cookies to analyze & improve your experience, & to personalize content and ads. Service 4wd light is coming on. year to help you gain confidence about one of your largest purchase decisions. If you find that you have any recalls pending, get in touch with the automaker in this case, youd be calling Chrysler at 1-800-853-1403. The 3rd- and 4th-generation were non-existent here. A mechanic on you tube shows that the oil in the component leaks into the electronics in the actuator. Next to go was the battery (400) and the brakes at over 1000 dollars. Every single time, once the car was turned off and restarted - the warning disappeared and did not return for a long period of time. Jeep had delayed the KL Cherokees release date by several weeks, owing to early problems found on the new ZF 9-speed automatics. It was found that there was a flaw in the design of the 2.4-liter Tigershark inline-4 engine. Also, a failure to engage could keep the vehicle from being put into park when stationary, allowing it to roll away. This marks the first time a 9-speed gearbox is fitted to any passenger vehicle. She lives about 300 km frm us. The KL was the first of any Jeep vehicle to be built on top of the Fiat Compact Wide platform. When traffic slowed it did not down shift allowing acceleration. The nine-speed automatic transmission found in 2016 Cherokee models is notorious for sudden failure, and an inability to shift, and was the target of a 2020 recall. There are already two recalls involving the Jeep Cherokee, and they involve the same problem. 3.2 v6 service 4wd light comes on at 63,000 miles. When this happens the screen turns completely black as if there is no power going to the radio appearing and acting as if I have not started the vehicle at all. Test drive Used Jeep Cherokee at home in Ashburn, VA. Search from 266 Used Jeep Cherokee cars for sale, including a 2015 Jeep Cherokee Trailhawk, a 2016 Jeep Cherokee Latitude, and a 2016 Jeep Cherokee Trailhawk ranging in price from $1,900 to $37,000. Ford Edge Problems Is This Model Reliable Or Not? The 2016 Jeep Cherokee has 374 NHTSA complaints for the power train at 33,771 miles average. Some 2016 Cherokee owners have reported experiencing major mechanical issues at around 85,000 miles, including camshaft and transmission failure and engine seizing. . The contact owns a 2016 Jeep Cherokee. It primarily concerned the crimping of 26-way connectors. Almost immediately, 3 major software updates came along. The 2016 model year was a part of 7 different recall campaigns. 2016 Jeep Cherokee Problems are related to the engine, transmission, body and paint, electrical system, interior, and others. It lights up every light on the shift lever / gear control assembly and an alert permanently appears in the driver information display - making it impossible to see how fast I am driving (the mph display is usually there). It was a factory defect, as the connectors werent properly crimped. The transmission is really bad and does not shift well. The vehicle has been towed two times. Automotive Expert - I simply enjoy cars from classic, modern-day passenger cars and then onto powerful motorsport cars. When this happens the screen turns completely black as if there is no power going to the radio appearing and acting as if I have not started the vehicle at all. Risk of Major Repair. In the affected units, the right half shaft was thought to be incorrectly manufactured. Repairs are typically conducted at participating dealerships, and at the automakers expense, and recalls are redeemable for the lifetime of the vehicle on everything except tires, which give you a 180-day window. Recall #w47 and 2ov343. The 2.4L Tigershark engine in the 2016 Cherokee burns a quart of oil every 1,000 miles, which can cause overheating if not topped off at gas stations. At least, we can take comfort in that not all SUVs are problematic. The contact owns 2016 Jeep Cherokee. My daughter had the 4 x 4 transmission would not engage warning light went on. To be more specific, the 9HP48 and 948TE variants. Our only concern with our Jeep is problems with the transmission. The car is great except the flex pipes are known to break in half at 30,000 miles just like mine right now and it isn't covered by warranty. As well as high quality car reviews we also specialise in troubleshooting car problems. It is now two months later and the part is still not available. Then, a settlement came, whereby Jeep would extend the warranty for 2014 and 2015 Cherokee owners. Latest; . As well detail more of it later on, in summary, the 2016 model year suffered from countless engine and transmission issues. For more information on how we collect and use this information, please review our Privacy Policy. After some initial research, Jeep had a recall of the ptu for my model year back in 2020. Either situation could result in a crash or injuries. It also can not go into park and can roll away. My service 4wd light came on which alerted me of the problem. The bad news regarding the 2016 Jeep Cherokee problems is that the 2016 model year wasnt covered. The contact owns a 2016 Jeep Cherokee. Owners found that the engine would start losing power, jerking, and then stalling once oil capacity dropped below around 3.5 quarts. Found recall #21-017-21 for ptu broken input spline. When mentioning this recall to the dealership and Jeep customer service they said that our Jeep was not part of the recall based on our vehicle number. The contact stated that the failure was related to NHTSA Campaign Number: 20V343000 (Power Train). This was diagnosed when the svc 4wd light came on in September. The contact stated that while his daughter was starting the vehicle, the gear shifter was shifted to drive(d) however, the intended gear was not recognized and the vehicle was unable to drive forward. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. Car has 104,000 and these are fully contained cases so you can-t change the oil-. We have a team of writers working daily on common car problems. Free Same Day Store Pickup. These would be Active Drive I, Active Drive II, and Active Drive Lock. When Driving car if you began to go down hill the car will race motor and run away by its self It is very dangerous in curvy and hilly areas. The dealership said she needed a pto unit/ptu assembly since it has failed. Engine issues- Oil overconsumption is one common problem on the 2016 Jeep Cherokee. It sits within the early days of the 5th-generation Jeep Cherokee, the KL. The contact stated that the PTU needed to be replaced and the Service Shifter needed to be repaired. See the Back button blue bar at the very top of the page to explore more. (21) I was told I could continue driving the vehicle but would have no 4 wheel drive. We took the vehicle in for a check. The failure mileage was approximately 157,000. But when I took it to the dealership they said I don't have any recalls on my truck. Dealer has no repair parts available, manufacturer claims no responsibility, although I have read in forums on line about many similar type failures. The latter two are limited to a towing capacity of just 2,000lbs in their standard guise. How Long will a 2016 Jeep Cherokee Last? Common Problems by Model Year. 3. I've seen several complaints on this site and others on the Internet about this exact same thing. 00, after speaking with dealer and indicating this was our 3rd new Chrysler vehicle bought from them, they assumed responsibility for half the cost, see attached receipt where out of pocket for us was $1500. This configuration changed the final drive ratio to 3.517:1 for the V6 engine or 4.048:1 for the inline-4. Car ReviewsExperiencesNewsMotorsportProduct ReviewsTroubleshootingTrending. I ordered a replacement in early October and was told the part would be ready in 4-6 weeks. Unfortunately, this recall didnt make issues that much better. Car was "running" but not "going." Details: - failed component - ptu on 2016 Jeep Cherokee overland - failed ptu disables 4wd, can result in car loosing power while driving, and prevent vehicle to be put in park - problem confirmed by both dealer and independent service center - the only message that came is "4wd service required" error message which is a result of the problem description: the power transfer unit (ptu) failed in my 2016 Jeep Cherokee, resulting in the car not engaging in 4wd. I'm afraid to use the vehicle in the snow because if it switches to 4WD, I'm worried the unit will fail and I will be stranded. The Cherokee should have an oil reservoir capable of holding 5.5 quarts of oil. 4wd Service light comes on and the AWD system disengages while being used in slippery conditions, the system sometime clears and the system will re-engage. If I had been on the highway I think this could have been a very serious incident that may have locked up the drive wheels. After some initial research, Jeep had a recall of the PTU for my model year back in 2020. Replaced and resolved. The vehicle was not repaired. Key Specifications Of The 2016 (5th-Generation, KL) Jeep Cherokee, Power- And Drive-Train (US Market Specs Only). Pull over, stopped on hill. The vehicle wear and tear is bad. Search from 16 Used Jeep Grand . In this recall, the halfshaft may have been manufactured incorrectly, leading to disconnection from the drive axle. On her way here afew weeks ago the Service 4WD light came on. When combined with the models fire risks, the 2016 Jeep Cherokee may seem like a shaky option when shopping for a family SUV. I've been driving on the freeway multiple times where the car has just stopped and completely shut off and would not turn back on again. The radio also frequently switches itself from both Bluetooth and FM options to the same AM channel by itself. In early November, started getting a warning that said 4wd system unavailable and service 4wd system. A failed ptu may not be able to maintain a connection between the transmission and the front wheels. Vehicle frequently has issues with the touch screen for the radio as well as the mechanical controls for the radio stop responding causing me to be unable to control the volume, power, tuning, using touch screen to control whether I am using the am/fm radio, bluetooth or other media options. 84k mi. Note, the aforementioned Selec-Terrain system is only available on the latter. Either situation could result in a crash or injuries. " The problem has reoccurred again yesterday while on the freeway. We can see here that the 2016 model year while faring better than the earlier 2014 and 2015 variants, are still just as bad when it comes to reliability. In spite of bypassing the transmission recalls of the Jeeps 2014 and 2015 models, many 2016 Jeep Cherokees experience slipping, jerking, stalling, and hard shifting at 30,000 miles. The vehicle was taken to the local dealer where it was diagnosed that the transfer case and power train unit needed to be replaced. When this happens, the engine will not allow the vehicle to be started. About the same time the Larger display flashed 4 wheel drive not available along with an audible bell. We don't sell/share your email. However, my VIN number was not included in those recalled by Chrysler. As such, motor oil during its regular engine lubrication could easily seep into the combustion chamber. The complaints are organized into groups with data published by vehicle, vehicle component, and specific problem. Overcharged $354 for parts (Mopar parts Giant.com) and $450 overestimated Labor costs! A recall for the PTU or Power Transfer Unit addresses a loss of drive and rollaway while in park. They remain in production today, so are they reliable, at least? This is clearly a larger issue than previously suspected and a $3500-$4000 repair for the owner. Unfortunately, its also a noteworthy inclusion among the 2016 Jeep Cherokee problems. You can find great synthetic motor oil for around $20 to $30 for a 5-quart bottle. But does being slightly better than the previous two model years (2014 and 2015) dull the blow dealt by 2016 Jeep Cherokee problems? I took it to a dealer ship , and they confirmed this. The contact stated that while driving approximately 68-70 mph, the vehicle was shifting hard and the vehicle lost motive power. Instead, those two generations, the KJ and KK, respectively, were badged, marketed, and sold as the Jeep Liberty. Vehicle History's team of automotive experts brings you the most accurate and up-to-date used car information. Get notified about new defects, investigations, recalls & lawsuits for the. Corrective Summary: Chrysler will notify owners, and dealers will replace the left halfshaft, free of charge. There were no warning lights illuminated. Had no warning lights prior to failure and suddenly said transmission overheating when unit failed. However, my VIN number was not included in those recalled by Chrysler. Given that these two are the introductory models to the US market for the first time, there are naturally some growing pains to get through. If the. I also called the NHTSA and the request inquiry is 565252. Get answers and make your voice heard! A familiar symptom was shared by many Cherokee owners at the time, which was random stalling or the engine cutting in and out while driving. Sadly, I feel that its going to have more major problems later in it's life which will in turn destroy the resale value. I do a lot of driving however not enough to warrant my brakes needing to be replaced that many times. In the US (and China), however, you only had one option: Elsewhere, you can option the KL Cherokee in either a front-wheel-drive or 4WD drivetrain. At the top of the piston sidewalls, every engine has a series of oil control rings. Complaints can be spread across multiple & redundant categories, & are not organized by problem. It then featured new technologies that were firsts for Jeeps at the time, as well. Upon research, over 60,000 Jeep Cherokees made from 2014-2017 were recalled for this same problem. 00, plus the $120. - Lynn M., White River Junction, VT, US. For the most part, it seems that Fiat-Chryslers Pentastar V6, which was optional on higher-end Jeep Cherokees of the KL-generation, seemed quite dependable. 2016 Jeep latitude. The date this occurred may be different from what I put below but with the maintenance records from the dealership I took the vehicle to an exact date can be determined. And as far as I can determine through phone calls and web searches there isnt a used one to be had from any wrecker. Erratic, Rough, Poor, And Unpleasant Shifting What Happened? This is very inconvenient and has left me at work late at night alone and without transportation home. Dealer said that it is a common problem that FCA should have addressed. In all, 2016 Jeep Cherokee problems are far too substantial to ignore. Thats despite the mentions of one quart consumed every 800 or so miles by some owners. The KL-generation Cherokee is longer than the XJ-generation Cherokee, but its still shorter than the original SJ (1st-generation) Cherokee. Upon research, over 60,000 Jeep Cherokees made from 2014-2017 were recalled for this same problem. Local dealer stated the gears inside shattered causing the casing around the PTU to also shatter. Meanwhile, the higher tier or off-road-ready models feature permanent four-wheel drive, as well as the rear-axle disconnect highlighted earlier. This is a part that if fails could cause injury or death. For 2014-2017 Jeep Cherokees where the ptu has not been previously replaced, the auto makers recall number is w47 and the national highway traffic safety administration (NHTSA)s recall campaign number is 20v343. Good on Gas mileage as well. 2016 Jeep Cherokee Problems (Transmission) - ZF 9-Speed, Poor Shifts. The seat fasteners on the first or second row seats . The contact owns 2016 Jeep Cherokee. Vehicle has never been off-roading or abused. 3,000 past power train warranty. Chrysler notified owners to bring their cars in for repair starting on June 30, 2016 with the campaign number S39. Went to dealer and said its shot. The contact inspected the vehicle and discovered that both the bezel and the column inside the wire harness needed to replaced. From my online research I know this is a persistent problem with Jeeps with model year 2014-2017 resulting in multiple recalls because the problem has resulted in vehicles being disabled and multiple crashes. are trademarks of Autobeef LLC, All rights reserved. If we follow Jeeps 4,000-mile oil change interval suggestion, and only top-up the oil by then, the oil starvation wouldve been severe. All Features. Safety is at risk for obvious reasons when you cannot get up to speed on a free way or when you get off the free way and cannot accelerate at a light. I ordered a replacement in early October and was told the part would be ready in 4-6 weeks. The same isnt said for the base engine, a 2.4-liter Tigershark inline-4. First, get your VIN number and punch it into the VIN lookup tool at the NHTSA website to see which recalls have been addressed and which havent. The contact owns a 2016 Jeep Cherokee. This was diagnosed when the svc 4wd light came on in September. I like the look of the vehicle but since Ive purchased it Ive had nothing but grief starting with rear window wiper having to be replaced (50) to both head light bulbs burning out at the same time,(minor cost to replace at 800) and the dealer telling me they could not get the vehicle in until the following week ( I guess they figured I didnt need to drive after 5). With less oil in the engine, it cant lubricate itself as effectively. Far below 1,000 miles. PTU failure confirmed by Jeep service. What Are The Most Common 2016 Jeep Cherokee Problems? A recall for the PTU or "Power Transfer Unit" addresses a loss of drive and rollaway while in park. Power transfer unit.
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